Booking conditions

Guaranteed reservations

for a guaranteed reservation we need credit card guarantee. This case we hold your room all the night. We accept AMEX, VISA, Eurocard/Matercard and Maestro.

Non-guaranteed reservations

(2 p.m. hold): in case that you can not provide us with credit card guarantee we can keep your room only until 2 p.m.  In case that you arrive later than 2 p.m. please inform our Reception.

Cancellation policy

individual  reservation can be cancelled free of charge until 08 am on the previous day prior to arrival. In case of late cancellation or no-show hotel is entitled to charge one night fee of the cancelled services..

Regular guest program

In our hotel you can have Regular guest conditions even from the first stay. From the 2nd stay you can get 5 % discount, from the 5th stay you can have 10% discount if you make your reservation by e-mail (hotel@castlegarden.hu). 

Children policy

children (max 2) under 12 years in parent’s room are free of charge.

Group reservation

we have special offers for groups (from 15 persons). For group offers please call our SalesDepartment (+36 1 2247420).